IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome – I am just another builder like yourselves. I provide this information to help others.
The previous post I created to track the bankruptcy of Eaglemoss LTD was becoming quite long, so I have created this new post to share the latest information I have regarding the future of our builds. To summarize the earlier post, Premium & Collectibles Trading LTD (PCT) purchased the intellectual property (IP), customer databases, and multiple web domains for the Eaglemoss partwork build-up models right before they officially went into administration.
PCT owns many subsidiaries, including IXO Models (IXO). PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss’ partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. Enterprise NCC-1701-D. PCT/IXO even purchased some of the customer database. Now, Fanhome and IXO have both stepped up to resume distribution of many of the old Eaglemoss partwork builds.
MAY 25, 2023
A new update from Fanhome regarding how long ex-Eaglemoss subscribers in the US/UK/DE will be able to sign up for:
Wanted to let you know that we will be closing the collections for returning builders later this year for UK/USA/DE, the earliest that it may possible happen will be in September and latest would-be December (2023).
If you have not already signed up, please keep an eye out for future posts as I will give notice before we close that option. This needs to happen so we can launch these collections in other countries and allow returning builders also to select which stage to start from for this collection.
If you do have another collection already running and do not wish to have two running at the same time, I would suggest signing up once the closure date is confirmed and ask customer service to suspend your shipments – please ask the agent for more details on this option when you speak to them. (max suspend time is 3 months)
Just to confirm NO closure date is set yet for returning customers, once confirmed I will share in the group.
MAY 22, 2023
A new update from BAC @ Fanhome regarding deliveries to countries other than US, UK, and DE:
I wanted to pass on some much-awaited news for any builder located in country which is not yet open for ordering any of the four collections we are now running after the closure of Eaglemoss.
We will shortly start planning the launch for all countries that we currently ship too, to go live in 2024 as a live collection (no date confirmed yet) and I will keep you updated as the time passes when dates are confirmed.
Why 2024? – we need time to produce the stock, print supporting documentation and ship to the required warehouses etc.
France is already on notify me for some of the collections and Italy will follow suit during July (so keep an eye out for that) with further countries being added as time goes by.
Thank you for your patience while we “cleaned up” the situation, agreeing licenses, locating & counting the stock and re-started the production lines just to name a few of the major hurdles we had to overcome.
MAY 17, 2023
A quick update from BAC regarding the current shipping situation for Fanhome deliveries:
We have been investigating the current situation on the status of these collections (Mustang/DeLorean) and have an update below:
EU – All shipments are processing without any delays and parcels are being dispatched ASAP
USA – We are behind around 900 parcels currently due to the high demand for these collections, we have put in place last week countermeasures which will ensure we have all backlogged items dispatched by the end of this week.
I apologize to our US customers who have been affected and while its no excuse please keep in mind that with an normal collection all subscribers would start at stage 1 and this stock would be in one location. With these collections we have a high level of customers starting at all different stages meaning staff needing to be in different locations in the warehouse, locate the correct parts etc.
We are learning each day on how to improve the packing process, as a company we have never re-launched a collection that was dropped during shipping.
If you have been informed via email that your delay is due to out of stock items – we are expecting the first wave to reach our warehouses end of this month so we can start your shipping in the next run for those we have stock.
Thank you all for your understanding and support.
MAY 11, 2023
IXO has provided some information and clarification regarding the discount codes that are available to ex-Eaglemoss customers who were building the Nissan GT-R and/or Willys MB Jeep. These codes are one-time use only and require an Eaglemoss customer number to validate. They will reduce the cost of the full kits to cover the issues you already have:
To have your personal code that can only be used once, you must first register on the IXOcollections site: https://www.ixocollections.com/en/.
Then, you write to email@example.com with the same email address as when you registered, giving your old Eaglemoss subscriber number for this collection and the last number received. IXOcollections will give you a discount code on the complete kit to be able to finish your collection.
ATTENTION: This is a personal code for former subscribers and not a promotional code to buy this kit.
MAY 2, 2023
Fanhome has now opened up the Ghostbusters Ecto-1 for pre-order and re-subscribing. This means that all four ex-Eaglemoss partwork models that Fanhome picked up are now available in the US/UK/DE, including the DeLorean, Eleanor, and Enterprise D. If you are continuing an existing build, be sure to scroll down to the Continue My Subscription button to select the issue you want to start from.
At this point, I consider the updates to this particular page complete. If any other Eaglemoss builds show up again, I will create a new post.
APRIL 27, 2023
We now have word that the Ghostbusters Ecto-1 will open up for pre-order and re-subscribing on May 2nd. The shipping start date is tentatively set for July 17th of this year – same as the Enterprise D.
APRIL 26, 2023
As promised, Fanhome has now opened the Build the U.S.S. Enterprise NCC-1701-D (US) partwork build for re-subscribing (previous Eaglemoss customers) and for pre-order (new customers) – these options are different buttons on the website. The shipping start date is tentatively set for July 17th of this year.
NOTE: There may be an issue seeing the pop-out menu when using a device with a small screen width (such as a mobile phone or tablet in portrait orientation). I recommend using a desktop or laptop computer with a large screen. This errant behavior is being investigated by their IT team.
The other country links for starting, or continuing, this model are:
- UNITED KINGDOM: Build the U.S.S. Enterprise NCC-1701-D (UK)
- GERMANY: Build the U.S.S. Enterprise NCC-1701-D (DE)
APRIL 24, 2023
BAC from Fanhome has provided another nicely detailed update:
As you may have seen we have sent out the promised emails with an update for both collections (Eleanor and DeLorean) on Friday to confirm the go live date was moved from the 24th to the 26th of April for builders in the USA/UK & DE.
On the 26th we will be releasing the collections one at a time to make sure there are no issues or bugs, payment requests will happen automatically, and you can keep track of your order via our friendly customer portal. If you don’t see a payment request on the 26th please do not be concerned as it may take a day or two to show on your payment method.
Some good news to start with, we have no returning customers who will be affected with any out of stocks issues when this collection goes live on Wednesday. Some customers (34 in total) in the USA who are due issue 9 will receive a plain disc brake, however later issues will have the upgraded drilled versions. We will be offering a replacement part for this item and will update you once confirmed how to request it. This action was taken as we did not want to hold up anyone’s build for this one part. All other disc brakes have been upgraded and issue 9 will also be upgraded in a future production run. We are also shipping to USA packets of four upgraded disc brakes for any retuning customers who have not yet upgraded and will provide more details once available on how to claim them. (UK/USA and DE)
We have been working hard to full any gaps in the collection both in EU and the USA unfortunately we still have some gaps which will mean some customers will not go live on the 26th (211 customers in total 207 in the USA and the rest either in DE or UK). We have stock inbound to fill these gaps which have an ETA of 3 to 4 weeks, so anyone affected will only have a short wait before we start processing your first shipment. On the 26th we will email anyone who is affected and provide further information on when you can expect to see your first shipment.
I am pleased to say that also on the 26th of April apart from the two collections going live, we will also open our webpages for pre-orders for the Enterprise-D collection for USA/UK & DE, with a go live launch date for mid-July (around the 17th). We need to produce more stock and print magazines as we now have a full picture of stock amounts around the globe and need to top up the stock as required.
I am also hopeful that the Ecto-1 will also open for pre-orders on the 26th of April for USA/UK & DE at the same time. We need to have sign off from the copyright owners beforehand and our marketing team are activity working with them to get this done in time. If we do have a delay, it will only be a couple of days.
You will be able to select your starting point in the collection and pre-orders will be standard subscription only for returning customers. Any special/premium items (cases, stands, proton packs etc.) will be offered to all builders (new or returning) later this year, our goal at the moment is to focus on launching the collections. We look forward to welcoming new builders to the Fanhome family!
APRIL 17, 2023
A quick update from Fanhome today:
Just a very quick update to say that we need to push back the go live of the Mustang and DeLorean by 48 hours.
This means the go live date is now the 26th of April instead of the 24th. We will be emailing all customers with a pre-order a full update later this week and on the 26th any customer who is affected by missing stock/mags we will also email to provide an ETA on when we can start your shipments.
The reason for this short delay is that 24th and 25th of April are public holidays in Italy and we don’t want to go live with new collections when most of the company is out of the [office] just in-case anything did not work as expected on the day.
For the other two collections (Ecto-1 and Enterprise-D) we are just waiting for the copyright owners to sign off the websites, when they do we can go live to place your pre-orders. The earliest will be the 26thof April and I will know more nearer the time and will keep you all posted if anything changes.
APRIL 12, 2023
BAC from Fanhome has provided an new update on their builds:
Sorry I have not been providing updates of late, this is due to the company asking me to run the governance of this project and help bring these collections to market ASAP.
Without going into loads of details this project has been a minefield of misinformation, red tape, stock woes and missing data. For example, over 200k items were missing in the USA alone which needed to be produced/printed and shipped and that has been going on in the background and now we are pleased to be able to give some firm dates. The team have taken the time to root out all these issues and now we feel confident to start with some good news:
I would like to thank you all for your patience and understanding while we had to work though this process but there is light at the end of this tunnel, and we look very much forward to welcoming you all to Fanhome family.
FEBRUARY 3, 2023
BAC from Fanhome has provided an update on their builds:
Following on from my last update I do have some further information to share on the status of these four collections:
· Why have you pushed back of the dates for the release of the DeLorean and Mustang Eleanor?
· It’s down to stock – when we have finished unpacking/counting inventory from Eaglemoss it became very clear that we have gaps in the inventory that we were not expecting. It was hoped this stock was misplaced or still in compounded but that was not the case. We had to make the hard choice to postpone The last thing we wanted was to go live and then have shipping delays due to lack of stock which we believed was available. Stock has been ordered from China and will be fast tracked to our warehouses so we can go live as promised for those three countries ASAP, we may go live sooner with some collections as we have been able to share stock across some of the warehouses, if this happens, we will email everyone who has pre-ordered.
· Why I receive the free gifts with my collection?
· I can confirm we do have the free gifts (some limited stock) and hope to be able to offer them in the same sequence as you expected from Eaglemoss HOWEVER we do not currently have sign off to provide them from the licensors. We are working to make this happen but no promises, please keep in mind that the legal agreement between Eaglemoss and the licensors ceased when the company closed. We have had to make new agreements with each party, and these are not always the same as before. So gifts may change, order may change etc.
· When can I pre-order either the Ecto-1 or Enterprise-D?
· We hope to be able to open for pre-orders for both these collections at the end of Feb (this is subject to change) but is our goal that the teams are working towards currently.
· Eaglemoss made a production error for the Ecto-1 in issue 91 (door) and promised to resupply the correct part in stage 107, will you be honouring that promise?
· We are aware of this production mistake and are looking into if the replacement piece was produced and its location, if the replacement item was produced, we will of course offer that to all customers. Until we have confirmation either way, please allow us the time to investigate.
· Eaglemoss made a production error for the Mustang Eleanor and supplied the wrong disc brake pads, they promised to resupply the correct part in the last shipment, will you be honouring that promise?
· We are aware of this production mistake and are looking into if the replacement piece was produced and its location, if the replacement item was produced, we will of course offer that to all customers. Until we have confirmation either way, please allow us the time to investigate.
· Why are you not shipping to countries other than the ones listed on your websites?
· When we purchased the stock from Eaglemoss, it became very clear very quickly that there was not enough stock for all countries to launch at the same time. The company reviewed the subscription numbers vs countries, the decision was made to launch with the three biggest markets first, that being UK/USA/DE. More stock has been ordered from China and once this has been produced and reaches our warehouses, we will start to offer these to further countries in the EU. (NO list has been agreed and no ETA yet so please don’t ask ) also it is dependent if the license covers that territory. I can only request your patience at this time.
The above is the currently status and NOT a promise that any of this will happen, there are so many factors at play, some out of our control.
Fanhome/DeAg is a separate company and are under NO obligation to provide the same service agreements that may have existed in the past. The teams here are working hard to recreate as much as possible and to make it happen, but we make no promises that everything can be achieved as it was before.
On that note I wish you all a nice weekend.
JANUARY 31, 2023
Another message from BAC Compton at Fanhome:
I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. Which is super frustrating!!! When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed.
JANUARY 30, 2023
First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023.
Second, BAC Compton from Fanhome has released some new information today:
Wanted to let you know the current plan for tomorrow (31stJan) in relation to the four collections taken on from Eaglemoss.
DeLorean UK and Germany – Pre-order will switch to LIVE tomorrow, so please make sure the funds are available as we will start the payment collection and dispatch within a couple of days. This stunning collection will be opening for new customers as well. We are only going to be offering a standard sub to start with, when premium is ready (still working with the licensor on some aspects of the collection) we will let any new customers know how to upgrade.
DeLorean USA – No change for now, this will be pre-order only until further notice. As you may remember the last company changed warehouses a few times and the mess of that still needs to be “cleaned up” as stock is all mixed up, no records on stock levels etc.
Mustang Eleanor – For all three countries this collection will still be kept as pre-order for now.
The exciting news is that tomorrow both Enterprise-D and Ecto-1 will be opened for pre-order for UK/USA/DE customers only.
Dates on when we start deliveries for these three collections has not yet been confirmed.
Some good news and movement (the above may change so please read this as guidance only at time of posting).
Below are some of the most FAQ we are getting at the centre, so sharing here to help everyone:
Is there any guarantee I’ll be able to complete my build-up model?
At Fanhome, we have the official licenses, so we are committed to providing you with every single delivery, from the first to the last, no matter which one you start with.
Can I pick back up from my last issue?
You’ll be able to choose where to start off from in the collection based on your last shipment.
Why do I have to sign up again?
Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so we’ll need you to sign up again as we do not have the customer base for anyone in the UK/EU.
I had a pre-paid plan with Eaglemoss, can I carry that on?
Unfortunately, no. If you’ve paid for any undelivered issues/stages, please contact your payment provider for further advice. We can’t advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider.
Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge?
You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. We recommend you sign up for your build via our website and choose your starting point.
I opted in for the extension (for the DeLorean or Mustang Eleanor), will you be offering this option as well?
We’ll be offering the extension to those builders who have either completed or nearly completed the build and wish to carry on.
I’m owed a free item that Eaglemoss never sent, can you send it to me?
Sadly, we won’t be able to ship any free items after your starting issue.
I am owed a special item that Eaglemoss never dispatched, can you send it to me?
Unfortunately, no. If you’ve paid for any undelivered special items, please contact your payment provider for further advice. We can’t advise on how to reclaim any money already paid to Eaglemoss.
Will you be offering any special items with this collection?
Good news — we’ll be offering special items with this collection as a one-time purchase! Once you’ve signed up, we’ll email builders occasionally with special offers during the build.
Have you made any changes to the production of these models?
Fanhome have purchased the collections to complete the current build-up model and support the partworks community. No changes have been made to the running order or production of the parts.
Can I fast-track to catch up on my build-up?
We hope to be offering this service soon. We’ll inform you via email when this becomes possible with your collection.
Can I buy all the issues I need in one go?
We are only offering a monthly subscription plan for these collections currently.
Which payment methods do you accept?
You can sign up for this collection with your Visa or Mastercard, and we also accept payments via PayPal.
Will you pick up my Direct Debit (UK) instruction from Eaglemoss?
We can’t carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. We’ll set up a new payment plan.
Can I skip issues that I may have already received?
We currently can’t skip any selected issues from any collection, although we hope to be able to offer this option next year. We’ll inform all customers once this option becomes available.
I’ve lost/broken an item/piece, can I purchase a one-off issue?
Unfortunately, we can’t offer one-off purchases for a selected issue number, although we hope to offer this option in the future.
Can I pause the subscription?
Yes, you can pause the subscription for up to two months max at a time.
What are special issues?
We’ve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) to complement your collection. You’ll receive details and prices in advance so you can tell us if you don’t wish to receive these.
JANUARY 18, 2023
A few things to update regarding the Fanhome builds, as of today and subject to change:
- If you signed up to ‘Notify Me’ with the Enterprise D or Ecto-1, you should almost immediately receive a confirmation email from Fanhome. If not, make sure you are not using autofill or pasting your email address in. To reduce spam bots, a validation script on their site blocks these actions (even though it looks like it goes through). Just type your email in manually and click the ‘Notify Me’ button.
- The DeLorean is now available for pre-order from any stage, including from Stage 1 for new customers.
- The Eleanor is available for renewing subscriptions immediately from package #2 on (part Kits 3+) for ex-Eaglemoss customers.
- The Ecto-1 is awaiting finalization of inventories and is in Notify Me status, expected to start taking subscriptions by Jan 31st.
- The Enterprise D is awaiting finalization of inventories and is in Notify Me status, expected to start taking subscriptions by Jan 31st.
- All four models could begin shipping as early as January 31st in the UK/Germany and March 15th in the USA.
JANUARY 16, 2023
BAC Compton from Fanhome has provided new information related to the builds, summarized here:
JANUARY 15, 2023
I have heard unconfirmed information that the four partwork builds that Fanhome picked up may soon be available in four additional countries: Italy, Belgium, France, and Spain. These will likely be released under the DeAgostini or Altaya brands. No word yet on any other locations.
JANUARY 12, 2023
WE MADE IT!
Exactly 7 months since Eaglemoss went silent on us, PCT/IXO and Fanhome worked together tirelessly to revive many of our partworks and finally the sites in the post below are now LIVE! DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. Ecto-1 and Enterprise D customers can request notification of when they will be ready to start shipping. Again, the links are in the IXO email below.
JANUARY 11, 2023
A member of Fanhome clarified a few things regarding their involvement with resuming the partwork models from PCT/IXO:
- First, please be patient. There is no need to flood the websites or contact Fanhome customer support at this time.
- The links provided by PCT/IXO are correct, but were released early. The sites should go live today or tomorrow, no password needed.
- These links are specifically for ex-Eaglemoss customers to get early access to the parts needed to finish our models.
- These sites will allow us to either “pre-order” or sign up for notifications when the models are ready to start shipping.
- In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning.
- Fanhome currently can only ship to the UK/US/Germany. Other countries may be added at a later time (likely a licensing limitation).
- Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from.
- Fanhome cannot replace any damaged/missing issues from Eaglemoss. We would need to start our subscription at that issue.
- Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this.
- Each monthly shipment will contain four stages of parts, except for the DeLorean which will contain five.
- Each individual stage will cost £10.99/$13.99 plus £1/$2.40 shipping + handling.
- These issues will be shipped via the same couriers Fanhome already uses in each country.
The information is coming fast, I will try my best to keep up!
JANUARY 10, 2023
An email was sent out by PCT/IXO today to those who contacted them directly. It originally included links to what appears to be Salesforce-based QA preview sites. A few days later, the real links were released so I have modified this email with the correct URLs:
|After we acquired some of the assets of EAGLEMOSS LTD., following their bankruptcy, our priority was to allow the collectors, caught by surprise by the termination of their activity, to be able to finish their model|
Since August, you have been thousands to reply us through a dedicated Google Form and allow us to collect all the necessary information about your collection(s)
In parallel, we have been in contact with forwarders, in order to unblock all containers shipped to Eaglemoss since January 2022, and awaiting in different ports all over the world. We also took time to produce all the missing parts to allow you to finish your collection and, last but not the least, we have also been in contact with licensors and publishers involved in these collections, in order to find the best way forward.
All this unfortunately took some time, and we do apologize to have been keeping you waiting so long.
Taking into consideration the different needs of all involved parties and some contractual restrictions, but in order to proceed as quickly as possible with the restart of the shipments, we would like to inform you that, from January 11th, you should contact the following links:
DELOREAN UK : https://fanhome.com/uk/movie-series/delorean-1-8
STAR TREK UK : https://fanhome.com/uk/movie-series/star-trek-model-kit
GHOSTBUSTERS UK: https://fanhome.com/uk/movie-series/ecto-1-ghostbusters-model-kit
MUSTANG ELEANOR UK: https://fanhome.com/uk/movie-series/mustang-eleanor-model-kit
JEEP WILLYS, NISSAN GTR and MERCEDES 300SL, will be handled by IXO COLLECTIONS.
With all these joint efforts, we hope that you’ll be able to finish your model soon. Don’t hesitate to contact us again if you have any questions.
For those customers who were building the Willys Jeep, Mercedes 300SL, or Nissan GT-R, PCT/IXO will be selling these directly, but only as FULL kits. However, by the end of February 2023, they plan to offer these customers a credit based on how much of the build was undelivered.
The expected release dates (and links to IXO) of these three FULL KIT builds are:
- Willys Jeep: April 15, 2023
- Mercedes 300SL: May 30, 2023
- Nissan GT-R: June 30, 2023
JANUARY 6, 2023
PCT/IXO has said that their new website should go online on January 10th, 2023! The delay was due to a few final licensing and technical issues. Also, the Fanhome release of the DeLorean is a team effort between both PCT/IXO and Fanhome – they are working together on this.
DECEMBER 22, 2022
If you are a Fanhome subscriber, once logged into their site there was a new, yet unusable Collections and models link at the bottom that says ‘DeLorean from Back to the Future’. It appears that Fanhome (which is DeAgostini) might be carrying this model moving forward. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. I will keep an eye on this for any developments.
UPDATE December 24, 2022: As of today, the mysterious link has disappeared from the Fanhome website.
UPDATE December 28, 2022: I spoke with Fanhome and should receive information to share on this development in the new year.
DECEMBER 13, 2022
Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. I highlighted the tweets related to our build-ups. This lines up with the new website information from PCT/IXO:
DECEMBER 4, 2022
For those builders hoping to finish their Gone in 60 Seconds Eleanor Mustang, I have received word that PCT/IXO did reach an agreement with Eligor to sell that model directly through the new PCT/IXO website. However, still no ETA on this new site going live just yet.
DECEMBER 1, 2022
I spoke with PCT/IXO today and their new website is now ready to go live, however they are waiting on approvals from the different licensors involved. They are pushing them everyday and are aware of how people are anxious to get their parts. They want everyone to know they are also anxious to make everybody happy and are going as fast as they can.
NOVEMBER 16, 2022
PCT/IXO told me today that the new website is currently undergoing final testing and should be available soon. They also said I will be priority informed as soon as it goes live. I will of course share those details here and on the Partwork Central Facebook groups ASAP.
NOVEMBER 6, 2022
PCT/IXO told me today that they have been pushing their website design company everyday to finish preparing the new site. It is expected to be online in a few more days.
OCTOBER 29, 2022
Ben Robinson (@BenCSRobinson) tweeted a few nuggets of information today regarding both our partworks and the Starship Collections:
OCTOBER 26, 2022
PCT/IXO has said that they should have a dedicated website online very soon to allow customers to order their missing/remaining parts for many of the Eaglemoss partwork builds. They expect it to be available either the end of this week or early next week. I am also hearing that a toll-free number is being setup to take questions/orders, as well as an option to order all of the needed parts in a single purchase or as monthly deliveries. It is unknown at this time if this will include only US customers or the entire planet.
OCTOBER 12, 2022
I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. The survey from IXO I have linked below has received over 2,500 responses which is fantastic on everyone’s part. However, they want to address each customer directly so it will take a bit of time to get through them all. By the way, if you ran out of room on the form for all of your partwork builds, they recommend using another Google account to complete a second form with the same contact information.
There were some people asking if the price for the parts would be cheaper with Eaglemoss out of the picture, however given the current global shipping and general cost increases, this is likely not possible.
The re-licensing of each partwork model is still ongoing and all of the manufacturers (not just PCT) are eager to restart production of the models. However, since Eaglemoss stopped sending orders back in November 2021, it has been 10+ months since these parts were made. It will take time to get the lines up and running again.
It is possible that some partworks will not be resumed for financial, stock, or licensing reasons, but it is too early to tell. Rest assured though, they are working hard to overcome the various legal, industrial, and shipping hurdles standing between us and completing our builds.
Finally, something I found interesting is that many of the licensor/publishers are focused on resuming service here in the United States first. I really thought the European market would be the priority, so this took me by surprise. I have a feeling that this may be because most of them are based in the US. Either way, I do feel we are slowing inching closer to a positive result after the downfall of Eaglemoss back in July. It may take until early next year, but be patient and be hopeful. We will get there!
OCTOBER 1, 2022
Ben Robinson (@BenCSRobinson), former Director at Eaglemoss, dropped a vague tweet today hinting at October being a ‘good month’ for Eaglemoss products:
SEPTEMBER 28, 2022
Today, the IXO marketing department sent an email to a small group of Eaglemoss partwork customers:
I spoke to PCT/IXO about it and I wanted to add some additional context. Today’s batch run was limited in scope so they could test their system. Therefore, not every customer received it. Larger batches of these emails should go out to customers shortly.
Included with this email is a link to an online Google Form containing a short survey. I have shared this link below with permission from PCT/IXO. They invite any previous Eaglemoss customer with unfinished partwork model builds to complete the survey via this link, regardless if you receive the email above or not.
IXO PARTWORK SURVEY LINK
TIP: Since the survey is presented via Google Forms, you will need a valid Google account to complete it. One survey submission per account.
The survey asks for your name, address, country, which partwork models you were building, the respective Eaglemoss account numbers, and which was the last issue/stage received for each model. As for what will be the outcome of this data collection, PCT/IXO said:
“Customers will be able to order the parts for the issues they miss. Details will be sent shortly.”
I do want to mention that this email does not confirm that PCT/IXO has secured the required licensing/distribution in the US just yet. I did indeed receive this email in the US, but emails are international. I am awaiting further information from PCT/IXO.
FURTHER UPDATE: PCT/IXO has just confirmed a couple things: First, the solution they are working on for us includes the global market, not just the UK. So, if you haven’t yet, I suggest completing the survey. Second, build instructions *will* be included for the supplied parts.